Question 1

1. When will my order ship?

Accepted Answer

All orders are processed within 2–4 business days. Once shipped, you’ll receive a confirmation email with tracking info.

Question 2

2. Do you ship internationally?

Accepted Answer

Not yet — we currently ship within the United States only, but we’re working on going global soon!

Question 3

3. Can I return or exchange an item?

Accepted Answer

Yes! We accept returns within 14 days of delivery as long as your jewelry is unworn and in its original packaging. Exchanges are available within 7 days of receiving your order.

Note: Custom and sale items are final sale.

Question 4

4. My item arrived damaged. What should I do?

Accepted Answer

We’re so sorry! Email us at anuqnbusiness@gmail.com within 3 days of receiving your order with a photo of the item and your order number — we’ll make it right.

Question 5

5.How should I care for my jewelry?

Accepted Answer

To keep your pieces shining:
	•	Avoid water, perfume, and lotion contact
	•	Store in a dry place
	•	Gently wipe with a soft cloth after wearing

FAQ

Frequently asked questions

1. When will my order ship?

2. Do you ship internationally?

3. Can I return or exchange an item?

4. My item arrived damaged. What should I do?

5.How should I care for my jewelry?